RUSTY GOLD GARAGE
Shipping & Delivery
We deliver throughout Greece. The information below explains delivery times, shipping charges and what happens if a delivery cannot be completed.
Delivery methods and times
Products are delivered within Greece by courier, normally within 3–5 business days after your order has been confirmed. Within the Attica metropolitan area, delivery by our own transport service normally takes 1–3 business days after confirmation.
Deliveries take place Monday to Friday, between 09:00 and 18:00, excluding public holidays. A signature may be requested when the order is handed over at the delivery address.
Delays caused by events beyond our reasonable control, including force majeure as recognised under Greek law, may affect these times. We will inform you if an issue affects your order. Nothing in this policy limits any mandatory rights you have in the event of late or failed delivery.
Shipping charges
- Attica: €2.90 per order.
- Rest of Greece: €3.90 per order.
For unusually large or heavy items, transport costs are calculated according to the size, weight and delivery requirements. If an individual quotation is needed after you submit your order, we will tell you the full delivery cost and obtain your agreement before proceeding with shipment. Any shipping charge already included in the order is credited against the agreed final shipping cost. No additional transport charge will be applied without your agreement.
Information needed for delivery
To fulfil your order, we provide the delivery company with the information it needs to make the delivery: your name, delivery address and contact telephone number. This information is used for the delivery service as described in our Privacy Policy.
Please check your delivery details before placing an order and contact us promptly if they need to be corrected. Incorrect or incomplete details may prevent delivery or cause delays. We are not responsible for a failed delivery caused solely by incorrect details supplied by you; this does not affect obligations that cannot be excluded by law.
If no one is available to receive your order
If no one is available at the delivery address, the courier may make another attempt on a following business day under its delivery policy, or leave a notice identifying the courier location from which you can collect the parcel.
Please contact the courier within 5 business days of the attempted delivery to arrange collection or redelivery. After this period, an uncollected parcel may be returned to us. If this happens, we will contact you to discuss the available options.
If the return or failed delivery was caused by our error, we will arrange another courier delivery to the address you provided at our expense.
Delivery questions
For assistance with an order, email info@rustygoldgarage.com, call +30 699 609 0197, or use our contact form. Please include your order number.
For exchanges, damaged goods or withdrawal from an online purchase, please read our Returns & Refunds Policy.
